General Terms and Conditions of Service
1. Object and Scope
These conditions govern the web development and consulting services provided by Ludovic BATAILLE (hereinafter "Le Comptoir du Code") to its clients. Any signature of a quote implies unconditional acceptance of these conditions. Here, we work on trust — but the framework is defined.
2. Contract Formation and Deposit
A project officially starts upon receipt of two elements: the quote, dated, signed, with the mention "Accepted", and a deposit of 30% of the total amount (unless otherwise stated on the quote). Without these two elements, not a single line of code will be written. The deposit validates the reservation of my time and is non-refundable in case of cancellation by the client.
3. Client Commitments (Content)
For me to deliver a high-performance engine on time, I need fuel. The client undertakes to provide all content (texts, logos, images, server access) necessary for the project within the agreed timeframes. Any delay in delivering these elements will result in a proportional delay in the final delivery date. I cannot be held responsible for this.
4. Pricing and Payment Terms
Prices are quoted in euros, excluding taxes (VAT not applicable, art. 293 B of the French Tax Code). The invoice balance is due upon project delivery (launch or source code delivery), with a maximum deadline of 15 days from the invoice date.
5. Late Payment
Any late payment will automatically, from the first day of delay, incur late payment penalties equal to 3 times the applicable legal interest rate, as well as a flat-rate recovery fee of €40. Le Comptoir du Code also reserves the right to suspend the website until full payment is received.
6. Intellectual Property (The Code)
This is an absolute rule of craftsmanship: the work belongs to its creator until it is paid for. The transfer of intellectual property rights over custom code and design only occurs upon full payment of the final invoice. Once settled, the code is yours.
7. Warranty and Technical Maintenance
For projects valued at €2,500 or more (E-commerce and Custom plans), the service includes technical maintenance for 12 months from the launch date. This maintenance covers exclusively security updates and critical bug fixes related to my code. It does not cover requests for new features, content modifications, design overhauls, or malfunctions caused by the client. For projects under €2,500 (Presence plan), the site is delivered turnkey. Any post-delivery technical work will be subject to a separate quote.
8. Termination
In case of contract termination before completion by the client, the deposit remains with Le Comptoir du Code. Additionally, hours already worked beyond the deposit amount will be invoiced on a pro-rata basis.
9. Disputes
These conditions are governed by French law. In case of a dispute, we will always try to find an amicable solution at the counter. Failing that, the competent court will be that of Le Comptoir du Code's registered office.